OMS Consulting Partners, LLC

As highlighted in this Harvard Business Review, something discussed in Malcom Gladwell's book "Outliers" is that in certain cultures (he speaks of country culture), disasters often happen because of a rigid heirarchical structure that prevents (out of fear) a subordinate from correcting or directly and honestly directing someone who out ranks them, with often disasterous results. In one example, a first officer on a Korean Air Lines plane tried to, politely tell the captain they were about to crash into a side of a mountain, but was so afraid and trained by his culture, that he did not dare. (source: https://www.reservations.com/blog/resources/power-distance-index/) This often happens with challenged/failed Agile Transformations. Google did some groundbreaking research several years ago and found the ONLY common thread for their best teams was "psychological safety" the idea that team members could mention anything to anyone regardless of rank, without f