The Case For Face To Face?

Agile Principle #6 is about face to face communication being the most effective, here is some data/research on that topic...



WABER: We have by far the largest data set on workplace interaction in the world.
And what do the data say about face-to-face communication?
WABER: In all of our research, that has consistently been the most predictive factor of almost any organizational outcome you can think of: performance, job satisfaction, retention, you name it. People did evolve for millions of years to interact in a face-to-face way. We are very used to small changes in facial expression, small changes in tone of voice and that’s particularly important in work contexts where high levels of trust, especially as work gets more and more complex, and the things we build and make together are more and more complex. Really having that trust and being able to convey really rich information is critical.

This is an excerpt from Freakonomics podcast about the open office concept if you’d like to learn more?

http://freakonomics.com/podcast/open-offices/

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