Why Do We Lie?
Harvard Business Review conducted a 15-year longitudinal study and concluded:
https://hbr.org/2019/02/4-ways-lying-becomes-the-norm-at-a-company
- 54% of the companies they observed suffered a material drop in trust
- At a cost of at LEAST $180 billion and
- At least 2% index score drop.
What are the four main causes of lack of trust that creates a 'lying organization'?
- Weak cross-functional collaboration: Silos cause almost a 6x increase in withholding or distorting of information.
- No effective process to gather decision makers into honest conversations about tough issues. Organizations have to rely on rumors and gossip. Interestingly, those types of companies found 71% of meetings to be unproductive
- Unjust Accountability Systems: Organizations are 377% more likely to withhold or distort info if employee contribution measurement is seen as unfair.
- Lack of Strategic Clarity: Employees are 283% more likely to withhold or distort the truth when there isn't clear alignment about what companies vision says they will do and what they actually do.
https://hbr.org/2019/02/4-ways-lying-becomes-the-norm-at-a-company
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