Simplicity, Systems and the Hero Mentality...
https://www.lean.org/LeanPost/Posting.cfm?LeanPostId=1068
A few excerpts:
When you think about the systems you need in place for your organization to move forward, consider Gall’s Law:
When you think about the systems you need in place for your organization to move forward, consider Gall’s Law:
“A complex system that works most likely evolved from a simple system that worked. A complex system designed that way from scratch can never be made to work. You must start over with a simple working system.”
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Several years ago I met someone who suggested to me that leaders who create joyful environments are invariably systems thinkers. This is juxtaposed with those who try to create hero-based cultures that are laden with personality-based antics rather than simple, measurable systems.
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This happens all the time in the software industry. We are littered with the A-player myth mentality. If quality sucks, the team let us down. It couldn’t possibly be that we didn’t accurately predict how much work there was before we set the impossible schedule. If the team misses a deadline, it’s because they just were not dedicated enough to step up and make it happen. It couldn’t possibly be the case that our system to estimate workload was flawed.
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Several years ago I met someone who suggested to me that leaders who create joyful environments are invariably systems thinkers. This is juxtaposed with those who try to create hero-based cultures that are laden with personality-based antics rather than simple, measurable systems.
*********
This happens all the time in the software industry. We are littered with the A-player myth mentality. If quality sucks, the team let us down. It couldn’t possibly be that we didn’t accurately predict how much work there was before we set the impossible schedule. If the team misses a deadline, it’s because they just were not dedicated enough to step up and make it happen. It couldn’t possibly be the case that our system to estimate workload was flawed.
Thank you Richard Sheridan! https://www.lean.org/WhoWeAre/LeanPerson.cfm?LeanPersonId=297
Thank you Melissa Link! https://www.linkedin.com/in/melissa-link/
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